+260974599870
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Frequently asked question

    Stay connected by subscribing to our newsletter, following us on Mwebantu Media’s social channels, and downloading our mobile app for the latest updates, exclusive deals, and more.
    If you encounter any issues with your order, please contact the seller directly through the contact information provided on their store page. If the issue remains unresolved, our customer support team is available to assist you. You can reach us via email, phone, or through the support section on our platform.
    Yes, we prioritize the security and privacy of our users. All personal information is encrypted and stored securely. Transactions are also processed through secure gateways to ensure your data is protected.
    Mwebantu Shop accepts a variety of payment methods, including credit/debit cards, mobile money, and other secure online payment options available in Zambia.
    You can sell a wide range of products on Mwebantu Shop, including but not limited to clothing, electronics, home goods, and more. We encourage diversity in products but maintain strict policies against prohibited items to ensure a safe shopping environment for all users
    Once you’re logged into your seller dashboard, you’ll find an option for social media promotion. You can choose the package that best suits your needs, and payment can be made directly through the platform using various payment methods available.
    Starting a basic store on Mwebantu Shop is free. However, for enhanced visibility and features, you can opt for our premium packages that include additional benefits such as advertising on Mwebantu Media’s social channels.
    Creating a store is simple! Sign up for an account on our platform, choose your store name, set up your store details, and start listing your products. Our user-friendly interface makes it easy to customize your storefront to match your brand identity.
    Mwebantu Shop is Zambia’s newest online e-commerce marketplace, where users can create their own stores, find exceptional deals, and have the opportunity to promote their products on Mwebantu’s extensive social media channels. It’s designed to bridge the gap between buyers and sellers through a seamless digital experience, supported by our fully functional e-commerce apps for Android and iOS devices.

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